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Frequently Asked Questions |
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Q: I really want
to transfer my albums to CD myself can you help me out ?
Q: Can
you remove every single click and pop?
Q: Can you remove skips that
make the needle repeat in one spot or jump ahead (or back)?
Q: What if my lp is
cracked or missing a piece?
Q: How long will this process take?
Q: What kind of guarantee
do you provide?
Q: What about "live"
albums and separate tracks
Q: Why does this cost
so much? |
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Q:
I really
want to transfer
my albums to CD myself, can you give me some advise ? |
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A:
This is a frequently asked question and one that is far too difficult to
answer here, for an excellent overview of the entire process please click on
the following link -
Transferring LPs to CDR: Some Advice |
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Q: Can
you remove every single click and pop? |
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A:
No, We can usually get rid of most surface noise i.e. clicks and pops
but there are limitations depending on how severe the damage is to the
original source lp. Even a lp with no apparent damage will still contain
thousands of impulse noise signals, i.e. small clicks and pops, it's just
the nature of the beast. We do apply custom settings for each recording we
transfer to achieve the highest quality results with the absolute least
amount of loss to the original source material. Bottom line.. mild to
moderately damaged lps that are restored will have a better chance of "like
new" or "sounds just like any other music cd" results than severely damaged
lps.
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Q:
Can you remove skips that make the
needle repeat in one spot or jump ahead (or back)? |
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A:
Chances are that if it skips or jumps on your turntable it will skip or jump
on ours, we can apply some gentle persuasion to move a stuck needle along
but there will be some lost audio. If the skipping is a result of a warped
lp, we can try a limited number of different turntable/tonearm combinations
but we cannot guarantee we can make it work.
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Q:
What if my lp is cracked or missing
a piece? |
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A:
Sorry, at this price point we cannot do restoration of cracked lps or those
with missing pieces or lps that are severely warped.
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Q: How long will this process
take? |
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A:
On average about 10 business days from the day we receive your lps, plus the
time it takes for your shipment to get back to you. We cannot guarantee a
specific time frame as there are way too many variables to consider.
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Q: What kind of guarantee
do you provide? |
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A:
Your satisfaction is guaranteed or we will refund your money. If you are a
little wary about the process just send us one or two lps and check out the
results. If you are not satisfied, return your CDs and we will make a full
refund. (shipping charges excluded)
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Q:
What about 45 rpm singles or Cassette, Reel to Reel tapes or custom
combinations or compilations ? |
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A:
Yes, we can convert 45, 78 and 33 1/3 rpm recordings (vintage or modern) as
well as cassette and 1/4" Reel to Reel tapes, even MiniDisc and create a
custom compilation CD. If you have a custom project, please
contact us for a custom quote.
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Q: What about "live" albums and
separate tracks |
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A:
For our software (as advanced as it is) to recognize the beginning and end
of a track it requires a pause of usually 1 to 2 seconds without any
recorded signal, i.e. music or vocals, if there are signals such as crowd
noises, applause etc. we have to manually insert track markers to tell the
software where each song starts and ends. This is a very labor intensive
task so there is an additional charge of $5.00 per lp of any "live" material
transferred. This additional charge only applies to a standard transfer
where separate tracks are wanted. If you don't want separated tracks, save
money and order a basic transfer to receive a cd with one continuous track
the length of two sides of one lp combined.
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A:
The number one answer would be, that in order to transfer any lp or tape it
has to be done in "real time". Meaning if an album or tape takes 55 minutes
to play, it will take 55 minutes to record, add to that any additional time
to process it for noise removal and finally to burn it to CD. Like the old
saying goes, time is money.
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